Customer service crucial for online start-ups

posted on 2010-11-14 | No comments yet

As a new business owner, I struggled for months with products that did not sell. I could not figure out why because my products were priced competitively in the market that I entered, my website was easy to navigate, and I had a steady traffic flow from all of the major search engines. I was at a major standstill deciding between giving up on the world of online entrepreneurship and investing in a new product to sell. However, then it hit me that maybe my customer service was not up to p...

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