How to make live chat software work for you

posted on 2010-12-22 | No comments yet

Many people balk at the idea of using live chat software because they think that it will require them to do even more work than they already do. However, while you will need to staff your live help software after you install it; there are other options that do not include sitting at your computer for hours on end trying to answer your browsers’ questions. The truth is that there are many options when it comes to using live chat software on a website that can all...

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The useful secrets of live chat software

posted on 2010-12-16 | No comments yet

Live chat software is becoming one of the most popular trends to strike commerce websites, given the fact that it allows business owners to reach directly out to their browsing audience. After all, all it takes is a quick download of website chat software and within just under half an hour you can usually have the service live and ready to address questions from concerned shoppers. While this alone is a great reason to consider getting a website chat software for your website, there are a...

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When to outsource your live support chat software

posted on 2010-12-04 | No comments yet

Many people waver when deciding if they should outsource their helpdesk software to another company, weighing the pros and cons of limiting the hours that they can make live help for their website available with the price of paying someone to deliver the service for them. While the actual decision to outsource a live chat aid on a website is entirely up to you as a website owner, there are a few factors that can make it easier to discern if outsourcing the liv...

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Live Support Chat is as innovative as Google and eBay once were

posted on 2010-11-07 | No comments yet

Many people are hesitant to try new innovative products out, but the truth is that the web was built on innovative products and some of the best inventions such as Facebook and eBay were considered all little “out there” at the time.

For example, imagine trying to explain what a Google search engine was twenty years ago or how to Twit a message to a friend. However, now Google’s search dominates the way that people write and create their website content and social networks have cha...

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What to look for in a live chat software program

posted on 2010-10-19 | No comments yet

Live chat software is almost a necessity in the new modernized world of internet commerce due to the fact that customers need attention before they feel comfortable making a purchase. In fact, with many websites now investing in live chat software programs you will quickly appear to be a second rate business if you only offer email and phone contact. Outside of the appearance of your business, you will also lose customers that have limited patience and will browse-on instead of taking the...

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