Why live chat software will beat out telephone or email communication

posted on 2010-10-10 | No comments yet

There are many reasons to choose to download live chat software, and each of them on their own are enough to make the investment in the software worthwhile. In one system, live chat software offers you instant access to your customers in every from so that they are instantly satisfied, which of course increase the chance that they will make a purchase of a service or product on your website.

Live Chat Operator

Thus, the investment can quickly increase your pr...

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Get to know your customers with live chat software

posted on 2010-10-10 | No comments yet

The number one wish of any business owner is to know the needs of customers. Many people approach this problem by conducting extensive research on their target audience, by running surveys via their website, or by simply attempting to try to connect via email or phone support conversations.

Know your customers

However, there is a much simpler way to get to know your customers and all it requires is a onetime investment in live chat software. This is because with [liv...

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Online stores are not High Street shops, they need real person contact

posted on 2010-10-03 | No comments yet

Live chat software is the newest aspect of the ecommerce world, but unlike many passing fads it is one option that you would do well to take note of and add onto your website if you run a website that offers products or services to browsers. The shift is major given the fact that the internet used to be the one place in which you did not have to worry about customer interaction, but now that social media has overtaken the web along with email and instant messaging servi...

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How to fix high SEO rankings and low sales with live chat software

posted on 2010-10-03 | 1 comments

Believe it or not, many of the top ranking websites displayed on search engine queue results are not raking in the millions like you may expect. Granted, Amazon (books), Coca-Cola (soft drinks), and Play.com (CD’s) are probably doing just fine for themselves, many other lesser known top charting search result ecommerce websites are not showing such great sales results. The reason for this is quite simple, instead of paying attention to what customers want they focused too heavily on what...

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Live Chat for automobile industry

posted on 2010-09-24 | No comments yet

It is getting extremely hard to compete in the used automobile industry due to the fact that now customers head online to look through car lot selections instead of actually visiting every car lot looking for a vehicle.

Online Car Sales

For a car salesman this may be a hard pill to swallow since they are used to having the actual presence of the customer in order to draw them in, negotiate a price everyone can agree on, and then seal the deal that leaves them with...

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