How to use live chat for hotels effectively

posted on 2011-11-23 | No comments yet

If you are a hotel owner that is thinking about installing live chat for hotels on your website it may be helpful to first learn how to use the sales and marketing tool effectively. After all, you can install just about anything on your website, but if you are not using it to its maximum capabilities you will not see the difference reflected in the amount of bookings that you get each month. Ideally you should be able to see your sales go through the roof...

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Nostalgia

posted on 2011-09-04 | No comments yet

I’m a big fan of music. Music of all types, country, pop, classical, oldies and so on. The other day I came across an anthology of hits from the 1950’s. It included such hits as “High Noon” by Frankie Lane, “How Much is that Doggie in the Window” a classic by Patti Page, and of course “Love is a Many Splendored Thing.” Each song brought back a special memory for me.

Now, depending on your age or interest in older music you may or may not have ever heard of any of these song...

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Live chat software wins on speed alone

posted on 2011-09-04 | No comments yet

With live chat software continuing to increase in use around the web, despite its original slow take up by many merchants, things are now changing rapidly with many questioning why installing a live chat application on their website is so important. There are many different reasons why live chat software can help you improve your business that relate to marketing and other areas including customer service, but the primary reason is because a large group of shoppers are looking for that ver...

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More and more ecommerce websites and customers are using website help software

posted on 2011-08-30 | No comments yet

According to a new website released by E-tailing group a stunning 58% of US online consumers now report that they have used a website live help software download on a website to interact with the ecommerce business which is a 4% increase over last year showing that website live help software is continuing to steadily grow in popularity. Even more uplifting for those who already have website help software is the fact that 20% of these consumers prefer live chat over any other type of mercha...

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Happy Endings

posted on 2011-08-30 | No comments yet

I got to thinking (dangerous stuff, that thinking) about happy endings and if such an idea is applicable to live chat services. Now I don't want to presume that we all have the same idea of a happy ending. To a large extent your definition of a happy ending depends on the circumstances. Remember, not even every nursery rythm has a happy ending.

Let's think about what constitutes a happy ending. It's an ending that brings warmth and satisfaction to mind. You might even say happy endings are...

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