Build customer confidence in your business with the right live help software

posted on 2011-06-29 | No comments yet

While many people are now turning online to do their shopping, with the rise of credit fraud and other popular online schemes there are still many people who are hesitant to give out their credit information online if they do not know the website. Therefore, as a new website you may have a hard time convincing consumers that they are safe if they choose to make a purchase with you, which is when live help software can come into play. This is due to the fact that if you utilize helpdesk so...

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Choices, the Good, the Bad, and the Ugly!

posted on 2011-05-30 | No comments yet

Choices, it seems that with the advancements in every area of life our choices expand exponentially. At one time people faced choices like what color they wanted for their Ford Model T. Which of the three network channels were watched, or in which rooms of the home did they want a telephone; really challenging choices.

Recently, the need (want) for an eBook reader became a priority for me. I rationalized how much easier a reader would make my life. No longer tied to my computer, I would be...

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The Many Applications of Live Support Software

posted on 2011-05-30 | No comments yet

Many people who consider the idea of live support software often get hedged into the train of thought that it is only useful for retail websites that need to answer consumers’ questions about simple queries such as shipping, pricing, and overall product performance. However, one of the perks of most live support chat software products is the fact that these live support software products can be used in a variety of manners to offer customer support, product support, educational support, ...

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Have the Times Changed?

posted on 2011-05-19 | No comments yet

While surfing the web in search of a tablet system Android or Apple, which brand, which features should I look for? To be honest I had little practical knowledge of tablets although I was clear about the applications I wanted. What I needed was someone to guide me. Enter live chat.

As I made my way through this and that product I was impressed by the number of companies offering live chat as a way of assisting those with questions like me. As I sat before my computer screen late into the n...

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How to get more out of your live chat application

posted on 2011-05-19 | No comments yet

It is almost a given fact that the presence of live chat software on your website will help you generate sales; however, it is not enough simply to use the live chat application to chat with your customers because there are plenty of features built into most great software applications that can allow you to maximize your productivity and sales. Here are just a few of the hidden features that you may not have yet explored within your live chat applicati...

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