Features

Easy Integration with Your Web Site

WebsiteChat.net live chat is a hosted service. No software installation on your web server is required. All you need to do is copy and paste live chat button HTML code.

Browser based Operator application

If you don't want to install any software on your PC to answer chat requests, you can use convenient web browser based Operator application. It makes possible to receive chats from any PC connected to the Internet.

Free stand-alone Chat Operator software

We provide a free downloadable live chat operator software. It makes chatting with your website visitors easy and convenient. You can also connect to other Instant Messaging networks (Google Talk, ICQ, MSN, AIM, Yahoo, Jabber).

Email Chat Transcript for Visitors

Visitors may request a chat transcription sent to their email address.

Customizable Chat Window and Chat Buttons

You can use on of our ready made chat buttons or upload you own graphics. Customize all messages displayed to your Customers in Chat Window.

Automated Chat Distribution

Visitors are automatically directed to the first available agent.

Administrator Control Panel

You can control every aspect of the system via easy to use control panel.

Simultaneous Chat Sessions

Operators can chat simultaneously with multiple visitors in different chat windows.

Geographical Location

Easily locate your website visitors on a map.

Real Time Visitors Tracking

See in a real time who is on your site and auto invite your visitors to chat with your support team.

Transfer between Operators

Transfer chat session between Operators if specific operator is unable to answer Visitor's questions of if he needs to be transferred to different department.

Canned responses

Increase your productivity and store frequently used responses to insert them into the chat window on the fly.

iPhone/Android Chat Window

Don't miss any Customer. Answer chats from Visitors using normal web browser and those on iPhone and Android mobile devices.

Support for Multiple Languages

Chat Window and Chat Button can be translated into one of the following languages: Albanian, Arabic, Azerbaijani, Basque, Belarusian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Gallegan, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Maltese, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh and Yiddish.

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Why Website Chat?