3rd Party Integration » Joomla 1.5

Live Support Chat for Joomla 1.5

Installation instructions



1. Download Live Support module

Download Live Support module for Joomla 1.5 here.

2. Install the module

Login into your Joomla administration panel and select Install/Uninstall from Extensions menu - see 1 in the figure below. Click Browse button 2 and select mod_livesupport.zip file. Finally click Upload file & Install button 3 to install the module.
Joomla live chat module installation

3. Copy HTML button code

Login into your WebsiteChat.net Control Panel and click links ?> link in "My Account" panel. If you don't have an account yet, you can register for free here. Now right click and copy into a clipboard the HTML code of live chat button. See 1 in the figure below.
chat buttons

4. Paste HTML code into Live Support Chat module

In Joomla administration panel select Module Manager from Extensions menu - see 1 below. Next click on "Live Support Chat" 2 in the list of available modules. Paste HTML button code into field 3, select "Show Title" ⇒ "No" radio button 4, enable module by selecting radio button 5. Finally decide where you want your chat button to appear 6 and click Save button 7.
enable joomla chat module

5. Test Live Chat session

Make sure WebsiteChat chat application is running and verify there is a green icon application status in your taskbar which indicates the application is connected. Open your Joomla site in a web browser and click live chat button to start a chat session.

chat session