3rd Party Integration » Joomla 1.6

Live Support Chat for Joomla 1.6

Installation instructions



1. Download Live Support module

Download Live Support module for Joomla 1.6 here.

2. Install the module

Login into your Joomla administration panel and select Extensions Manager from Extensions menu - see 1 in the figure below. Click Browse button 2 and select mod_livesupport.zip file. Finally click Upload file & Install button 3 to install the module.
chat module

3. Enable the module

In your Joomla administration panel select Module Manager from Extensions menu - see 1 in the figure below. Next click Live Support Chat link 2 to open module configuration panel.
chat module

4. Login into your WebsiteChat.net account

Enter your WebsiteChat.net email address into field 1 and password into field 2. Next click Login button 3.
chat intro

5. Configure the module

Select your Chat Button in left panel - see 1 in the figure below. Next configure it's Position 2 make it Published 3 and select page assignment 4. Optionally you can select Hide Title radio button. Finally click Save & Close button 5.
chat module

6. Test Live Chat session

Make sure WebsiteChat chat application is running and verify there is a green icon (en/manual/app-online.png') ?> in your taskbar which indicates the application is connected. Open your Joomla site in a web browser and click live chat button to start a chat session.

chat session