3rd Party Integration » osCommerce 2.3.1

Live Support Chat for osCommerce 2.3.1

Installation instructions

1. Copy HTML button code

Login into your WebsiteChat.net customer panel and click live chat buttons link link in "My Account" panel. If you don't have an account yet, you can register for free here Now right click and copy into a clipboard the HTML code of live chat button. See 1 in the figure below.
chat button

2. Download osCommerce Live Chat module

Download Live Support module here decompress it and upload bm_live_chat.php file to /catalog/includes/modules/boxes/

3. Configure the module

Login into your osCommerce shop admin panel and follow steps below:

  1. Click Modules link in left panel
  2. Select Boxes from the menu
  3. Click Install Module link at the top
  4. Confirm module installation by clicking Install Module link again
  5. Click Edit button to change module settings
  6. Enable Live Chat module by setting radio button to true
  7. Select if Live Chat button should be displayed in left or right column
  8. Enter Sort Order of your chat button box
  9. Paste Chat Button HTML code
  10. Optionally enter box title
  11. Click Save button to activate the module
live chat

3. Test Live Chat session

Make sure WebsiteChat.net chat application is running and verify there is a green icon (en/manual/app-online.png) in your taskbar which indicates the application is connected. Open your osCommerce shop in a web browser and click live chat button to start a chat session.

chat session