3rd Party Integration » WordPress

Live Support Chat for WordPress

Installation instructions

How to add Live Help module to WordPress

or follow instructions below

1. Download Live Support plugin

Download Live Support plugin for WordPress here.

2. Install the plugin

Login into your WordPress administration panel and click Plugins in the left sidebar - see 1 in the figure below. Next click Add New 2 and Upload link 3. Select live_support.zip file and click Install Now button 4 Finally click Activate Plugin link 5 to enbale the plugin.
live chat for wordpress

3. Login into WebsiteChat settings window

In WordPress administration panel select Appearance 1 and Widgets 2. Locate WebsiteChat widget in Available Widgets section and drag and drop 3 it into Main Sidebar area. Open WebsiteChat settings window by clicking link 4 and enter your WebsiteChat email address and password to login 5.
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4. Activate chat button

In WebsiteChat settings window select 1 one of the available Live Chat buttons and click Save 2.
install wordpress live chat

5. Test Live Chat session

Make sure chat application is running and verify there is a green icon app status in your taskbar which indicates the application is connected. Open your WordPress site in a web browser and click live chat button to start a chat session.

chat session

6. Activate Visitors Tracking (Optional)

Open WebsiteChat settings window 1 and click Advanced button 3. Select Enable Visitors Tracking radio button 4 and click Save button 5.
wordpress chat plugin

Next login into WebsiteChat.net customer panel and select Visitors Tracking tab 1 to monitor your website activity in real time.
visitors tracking